Customer information

Subscription & cancellation information

Review the demo, prices, payment steps and how to raise a cancellation or refund request.

Details

Manual renewal

Your plan expires at the end of the agreed term. To continue, contact support for manual approval and a new payment. There is no automatic renewal.

Before you pay

Your free demo lasts 24 hours and requires no card. Paid plans need manual approval. Monthly access is £8–£13 ($10–$17 or €9–€15), six months is negotiable, and yearly access is £70–£100 ($95–$135 or €82–€118). The seller is AvenloTV. Request AvenloTV’s address on WhatsApp before ordering. Confirm the total in your currency and the plan dates on WhatsApp before paying through PayPal.

Cancellation and refunds

The seven-day refund request window starts on your payment date. To request a refund, message support on WhatsApp within that window with your payment date and order reference. AvenloTV reviews your request. This policy is in addition to any statutory cancellation or refund rights that apply to your purchase.